You Too Can Be a Strategy Consultant: Three Secret Tools Revealed
You always suspected it, and I’m here to tell you it’s true. The art of general management and strategic consulting lies in the mastery of a few simple tools. Now, despite the inevitable threats against my person made by parties who do not want to see the Truth revealed, I am about to share with […]
A Trust-based Organization: Bangor Savings Bank
Bangor Savings Bank is a prime example of a trust-based company.
How v. Why, and Why Not?
The May issue of the Center For Creative Leadership’s e-newsletter features a short blurb on a new book by journalist and author Brian Carney. The book is called Freedom, Inc. and the article begins this way: "We trust people to be adults in so many areas of their lives. But when they walk through the doors at […]
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THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.
THE TRUSTED ADVISOR
This classic book explores the paradigm of trust through the filter of professional services. It is a blend of thought and practice, clear ideas and practical suggestions, and it has found a place on many professionals’ working bookshelves.