Can They Build a Robot You’ll Trust?
What robots mimicking emotion tell us; and don’t tell us.
Upcoming Events 7/2/2010
Today marks the start of the World Cup Quarter Finals along with the celebrations of the USA’s Independence Day and further jubilations from Canada Day (yesterday)! What a weekend this will be! But amidst fireworks, barbeques, and cheering fans, we hope you take some time to mark your calendar for some of our events that […]
Constructive Hypocrisy and Trust
Can you be a hypocrite and still be authentic and trustworthy? Not only yes, but definitely yes.
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Build deeper trust with your clients and colleagues
THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.
THE TRUSTED ADVISOR
This classic book explores the paradigm of trust through the filter of professional services. It is a blend of thought and practice, clear ideas and practical suggestions, and it has found a place on many professionals’ working bookshelves.