The October Trust Matters Review
Social Tools suggests ways to make reciprocity, the grease of relationships, easier. S. Anthony Iannarino suggests that instead of concentrating on the C-Suite, you look after the real stakeholders. Ira Flatow interviews Professor Baron-Cohen on the origins of evil and the neuroscience of lack of empathy. Jason Chen discusses the effect of embarrassment on trust. […]
Books We Trust: We: Performance, Profit and Full Engagement
This is the sixth in a series called Books We Trust. In this issue, we talk with Kevin Kruse about his book with Rudy Karsan entitled We: How to Increase Performance and Profits Through Full Engagement. Kevin is a serial entrepreneur, founder of The Kruse Group, and co-founder of the e-Patient Connections conference. His co-author […]
Upcoming Events and Appearances: Trusted Advisor Associates
Join us at one or more upcoming Trusted Advisor Associates events. This Fall, we’ll be hosting and participating in events in Copenhagen, Denmark; Minneapolis, MN; and through globally accessed webinars. Also, a word about the Trusted Advisor Mastery Program. ———————————————————————————————- Wed. Oct 12th Copenhagen, Denmark Charlie Green Charlie will be delivering a seminar with our […]
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Build deeper trust with your clients and colleagues
THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.
THE TRUSTED ADVISOR
This classic book explores the paradigm of trust through the filter of professional services. It is a blend of thought and practice, clear ideas and practical suggestions, and it has found a place on many professionals’ working bookshelves.