Last week we talked about how rational trust, which is to say, being trustworthy because it can be shown that being trustworthy leads to more money or other benefits, can break down, either because a the person involved knew they wouldn’t be around for the long term, or because the reward for betraying a trust […]
The business case for being trustworthy is often extraordinarily pragmatic. Be trustworthy, and in the long run you’ll make more money. The case for this is grounded both in common sense, because people like to do business with those they can trust, and in game theory, which notes that while it’s rational to betray people […]
Alert! Approaching Deadline for Being a Trusted Advisor Workshop Early Registration. The next Being a Trusted Advisor Workshop is scheduled for May 24-25, 2011 in London, England. For our readers and fans in England, don’t miss this opportunity to see two dynamic presenters together for the first time, Julian Powe, Trusted Advisor Associate and accomplished […]
“I helped Maia and Maia helped me”… was the breathless comment of a three year old at the end of a very successful Easter egg hunt recently; she had formed a partnership with an equally ambitious four year old egg-hunter to be clear winners in the task of finding (and consuming!) as many Easter eggs […]
Charles Ferguson, the Oscar Winning director of Inside Job discusses how funding for economists influences their research and contributes to economics problems. The pull quote, which I’ll leave for you to find, would be about how many times he found economists writing something that was against the interests of their funding sources. Don Tennant speaks […]
Jessie Gruman asks what it means for your doctor to trust you. Seems straightforward, but it isn’t. Do we even know what trust means? Suzanne Bates discusses how one of her first bosses got the best ideas from his employees. See if you can spot how his technique was trust related and how it can […]
Stephen Shapiro writes about Ethos, Pathos and Logos: what Aristotle can teach you about sales. It all starts with trust. And, as an aside, Aristotle’s rhetorical triangle is still the best simple schema for writing an article, book or speech where you’re trying to convince someone of anything. CEO Richard Fain of Royal Caribbean talks […]
What profession do you think has the most ultimate trusted advisors per capita? Consultants? Doctors? Financial planners? I now know where my vote goes. PICU nurses. A Child in Intensive Care I spent the first ten days of 2011 coming from and going to the Pediatric Intensive Care Unit (PICU). Our six-year old niece “Abigail” […]
Richard Edelman reports his takeaways from the 2010 Edelman Trust Barometer, which found, in his words, “unprecedented skepticism”. Paul McCord comes to some conclusions about how to know if the masks we wear are ethical and which masks to wear. All of us, as the Bard said, are actors on a stage, but which roles […]
How many times do we hear from someone out of the blue and wonder what it is they are after? Recently I met a CEO from an ASX top 200 (our Aussie version of DJI or FTSE 100) company at a social event. I had gotten to know him through my work with a Big […]