This week, as we get ready to say goodbye to 2012, we’re going to be posting some of what we call “Golden Oldies,” great posts from our Trust Matters vault. We hope everyone has a safe and happy holiday and wonderful New Year. —————————————– Trust, in case you hadn’t noticed, has gotten “hot” lately. But […]
It may be hard to imagine, given the horrific events of Newtown Connecticut, but violence of almost all types has been declining rapidly in the US and around the world. That’s the story in the book The Better Angels of Our Nature: Why Violence Has Declined, a sweeping psycho-historical view of human nature by Harvard psychology […]
In 2000, I co-wrote The Trusted Advisor, with David Maister and Rob Galford. At the time, it was aimed largely at external professional services advisors. The word “leadership” appeared exactly once in the book (I checked). This month, Andrea Howe and I published The Trusted Advisor Fieldbook. The subtitle is, “A Comprehensive Toolkit for Leading […]
In my most recent post, I addressed an issue plaguing those of us who communicate by email – incomplete responses or the failure to respond at all. In that post three experts shared their advice on how to improve the emails. If you’re following all the great advice, and the problem persists, what do you […]
Join us at one or more upcoming Trusted Advisor Associates events. This Summer, we’ll be hosting and participating in events in Washington DC and through globally accessed webinars. And a word about the Trusted Advisor Mastery Program. ———————————————————————————————- Wed. July 20th Washington, DC Andrea Howe (Rescheduled) Andrea will be speaking at the Washington DC Chapter […]
I smoked cigarettes until I was in my mid-forties. I smoked pretty heavily–more than two packs a day–and had done so pretty much forever (despite running the Montreal Marathon back in 1982, when I quit for several days). It wasn’t that I didn’t know how stupid smoking was. I could feel it myself. But as […]
The countdown continues until “The Trusted Advisor Fieldbook: A Comprehensive Toolkit for Leading with Trust,” (from Wiley Books) hits shelves everywhere. As we eagerly await publication, my co-author, Andrea Howe, and I are posting a series of daily Trust Tips. These brief yet insightful tips can be found on Twitter by using the hashtag #TrustTip. […]
If you own a house and I’m your neighbor, I’ll respect your property rights. It’s just the right thing to do. (Though if there’s a fire at my place, I might break in to borrow your fire extinguisher). If you live in a nice neighborhood, you have little to fear from the more modest parts […]
Many people have asked me how I get so much done. I just submitted my third book (with co-author @AndreaPHowe) to the publisher. I write a fair amount of blogs, articles, and presentations. I tweet. Plus the usual complement of email and other correspondence. I’m not a super-technoid, though I do all right for someone […]
Supposed you asked me the score of the latest Boston Red Sox vs. New York Yankees game, and I told you “12.” You: Twelve? What kind of score is that? Me: Twelve points were scored in the game; you asked the score, that’s it. You: Well, who scored how many? Me: New York scored 7 […]