Trust Tip 16: Get Beyond Fairness
trust negotiation fairness
Charles H. Green is founder and CEO of Trusted Advisor Associates LLC; read more about Charlie at http://trustedadvisor.com/cgreen/You can follow him on twitter @CharlesHGreen
trust negotiation fairness
One business page, Sunday NYTimes. Two articles. Two distinct visions of our future. Andrew Sorkin’s “A Growing Aversion to Ticker Symbols” describes the seeming tsunami of private equity money creating a shadow economy, engulfing publicly traded stocks, escaping the scrutiny of Sarbanes Oxley and the SEC, and enabling CEO compensation even greater than we’ve seen […]
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Amsterdam, Schiphol Airport, flight lounge 52. I have 90 minutes of work to do in the business lounge. A few desks away from me sat a very large man, gobbling snacks, sweating—and wheezing, very loudly, with every breath. The more he went to get food, the louder he wheezed on return. He annoyed the hell […]
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Until three years ago, I had heard about it, but hadn’t yet seen it. Then I saw the resume of a Fortune 100 Commodity Purchasing Manager. At the top, it said: Manage the following Global Business Commodities: control packaging mailing & fulfillment signage design, printing & duplicating sub-contract labor consulting services information technology services. Wait […]
We often think of establishing trust in business relationships in sales-related roles. For instance, if I have a product or service, I will tell you how my industry knowledge and credentials will make it clear I am the person you should buy from. In short, you can trust me. I know everything there is to […]
Trust is complicated in many aspects of our daily lives; by comparison, trust in business seems relatively straightforward. Or is it? While personal trust involves emotional and relational complexities, trust in business is not necessarily uncomplicated. It involves navigating ethical dilemmas, managing diverse relationships, adapting to cultural differences, and maintaining transparency—all of which require careful attention […]