The October Carnival Of Trust
The October Carnival Of Trust
How Sales Contests Kill Sales
Sales contests foster short-term anti-customer behavior that hurts longer term business.
Customers and Strategy Part 2 of 2: Customer Centricity vs. Customer Vultures
Customer centricity isn't automatically good; it depends on your motives--a vulture is customer-focused.
Call for Submissions for the October Carnival of Trust
Call for Submissions for the October Carnival of Trust
Customer Strategy? Or Strategy vs. Customers? Part 1 of 2.
Porter in HBR describes strategy as corporate competitive advantage; it's not enough for a networked world.
Quarterly Earnings and the Addiction to Lying: Can Mattel Show the Way Out?
Massaging earnings has always been rewarded--but transparency may be worth a look instead.
The Cancer of Short-term Thinking
Short term thinking is endemic; but some leading thinkers are challenging it.
High-Tech Divorce
We cast technical issues in legal, privacy terms; they are often personal trust issues.
Business Ethics and Self-Orientation
Self-orientation has a lot to say about ethics and strategy.
Two Pros on Powerful Presentations
The best presenters draw on a variety of skills