Who You Gonna Trust–Your Own Eyes, or Your Grandparents?
Some form of trust may be socially inherited; but that's only part of the picture
Trusting and Trustworthiness: The Chicken or the Egg?
Which comes first--trusting, or being trustworthy?
The Curious Case of Curiosity in Selling
It may be that simple curiosity is the single biggest success factor in sales--if you think about it rightly.
Thanks to All Who Commented in 2008
I want to extend a huge thank you to all readers of this blog. I'd thank you all by name, but of course most of us read most blogs without…
A Better New Year’s Resolution
I wrote a good blog post at this time two years ago, and haven't improved on it yet. Here it is again. Happy New Year. ——————————————- My unscientific sampling says…
Smoking Guns in the Rear View Mirror: Madoff and the SEC
Just exactly how was it that the SEC came to miss evidence placed in front if its eyes?
Is it Personal? Or Is it Business?
Does personal trust carry over into business? What do we say of someone for whom it doesn't?
Anatomy of a Con Artist: How Madoff Played the Trust Equation
Madoff did a brilliant job of imitating trust, reverse-engineering the recipe for trustworthiness.
Where Caveat Emptor Still Stalks the Land
Too many financiers believe that passing toxic assets on to customers is somehow just fine. It's not.
Selling Problem Solving by Solving Problems
Selling by doing beats selling by telling any day.