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Bizarro Customer Service: The Anti Nordstrom

Posted by By Charles H. Green April 11, 2008
A truly atrocious example of how to respond to customer complaints
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My Client is a Jerk: Three Keys to Transforming Relationships Gone Bad

Posted by By Charles H. Green June 1, 2007
If you think your client is a jerk...you may have it backwards.
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Trusted Advisor Associates
1405 S. Fern Street, #155
Arlington, VA 22202
Phone: 1-855-878-7801
Email: [email protected]

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