The Curious Case of Curiosity in Selling
It may be that simple curiosity is the single biggest success factor in sales--if you think about it rightly.
Digital and Analogue Social Networks and Pharma
Exploration of digital social networks can give insights into "normal" networks--like the relatiionship of pharma companies to their customers.
Customers and Strategy Part 2 of 2: Customer Centricity vs. Customer Vultures
Customer centricity isn't automatically good; it depends on your motives--a vulture is customer-focused.