Know Yourself. Wait, what does that even mean?
Know Yourself. It seems a timely topic these days – musically speaking, educationally speaking, pop-culture speaking. It’s also an old adage, from Socrates’ “know thyself” to Shakespeare’s “to thine own self be true.” We learned it in high school, but maybe we lost sight along the way. What do you think? Do you know yourself? Are you willing […]
Interview with Barbara Kimmel of Trust Across America – Trust Across the World
Today’s interview is with a significant player in the world of those who seek to improve trust in the business world – Barbara Kimmel. Barbara is CEO and co-founder of Trust Across America – Trust Across the World. She is also the co-creator of the proprietary FACTS® Framework – a unique methodology measuring the trustworthiness […]
Tips, Tricks and Trust
In the spirit of the season, I recently started thinking about a question I used to get asked frequently: what are some tricks to becoming more trusted? Here’s the thing: Trust is a Treat. Not a trick. Let me elaborate. — When I give seminars or training sessions, I often begin by asking for participants’ […]
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THE TRUSTED ADVISOR FIELDBOOK
The pragmatic, field-oriented follow-on to the classic The Trusted Advisor. Green and Howe go deep into the how-to’s of trusted business relationships—loaded with stories, exercises, tips and tricks, and deeply practical advice.
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TRUST-BASED SELLING
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold” — they suspect sellers have only their own interests at heart. Is this a built-in conflict? Or can sellers serve buyers’ interests and their own as well? The solution is simple to state, hard to live—and totally worth the effort.
THE TRUSTED ADVISOR
This classic book explores the paradigm of trust through the filter of professional services. It is a blend of thought and practice, clear ideas and practical suggestions, and it has found a place on many professionals’ working bookshelves.