Don’t Always Exceed Expectations: Trust Tips Video

You probably know the common advice, “Always exceed expectations.” It sounds like a trust-creating move – but it’s not. In fact, it’s a trust-destroyer.

Learn more in the Trust-Tip Video below.

New Video Trust-Tips Series

Announcing the Trust Tips video series – weekly one-minute, high-octane pieces of value. Let me know how you like it.

(if you have trouble seeing the video, click here)


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It’s all about Tools that Work – For Your Work.



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