At first glance, the difference between Impeccability and Perfection is slight. Taking a closer look, they are very different characters, each with a profoundly different impact when it comes to building trust. Here’s the punch line, delivered by a recovering perfectionist: Impeccability is your friend; Perfection is not. A Character Study: Perfection vs. Impeccability Let’s […]
Author Archive for: Andrea P. Howe
Entries by Andrea P. Howe
How three three-word phrases help build trust
How creating incentives does not always beget the most desirable result
Top 10 ways to create intimacy within client relationships
How handling mistakes doesn’t just fix errors; it creates trust
Golf and trust are both loaded with paradoxes.
What’s the right balance between (true) modesty and (valid) horn-tooting?
It takes very little to empathize; why is it that we don’t do it more often?
The abiilty to take yourself lightly turns out to be a powerful quality.
I’ve had several awkward moments greeting several different clients in the past few months, where the unspoken question for both of us has been, “To hug or not to hug?” The question seems to arise with clients who fall in two categories: 1 – Business friends – these are clients with whom I don’t necessarily […]
Recent Blog Posts
- Want a (Better) New Year’s Resolution for 2022?January 3, 2022 - 11:32 am
Some years ago I wrote about a “Better New Year’s Resolution.” It was pretty good, if I do say so myself. For years I tried to improve on it, and never could. I finally stopped trying. Here it is again, not-so-new-and-improved, but still pretty good, I think. What do you think? My unscientific sampling […]
- Pain Is Inevitable, Suffering Is OptionalNovember 18, 2021 - 10:24 am
I recently listened to Howard Stern’s interview with (Sir) Paul McCartney. One part stood out. Howard asked Paul about multiple instances where John Lennon had been cruel towards McCartney; didn’t he feel treated unfairly, hurt, resentful, Howard asked? Paul essentially replied that no, that was just John being John, that once you accepted that as […]