Trust Tips (#TrustTip on twitter)
As part of the run-up to “The Trusted Advisor Fieldbook: A Comprehensive Toolkit for Leading with Trust,” co-authored by Charlie Green and Andrea Howe, we’re tweeting a TrustTip each business day. You can access these tips at Twitter by searching #TrustTip. But since we’ve discovered that the complete list of TrustTips doesn’t always appear when searched at Twitter, we’re making them all available here as well. We hope you find them provocative and useful in enhancing your trustworthiness and building stronger, deeper relationships.
@AndreaPHoweAndrea P. Howe
#TrustTip 1: Do I trust you? To do what? There is no meaning to ‘trust’ without an object to reveal it.
@CharlesHGreenCharles H. Green
#TrustTip 2: Aristotle said excellence is but a habit. Similarly, telling a lie means you’re a liar. Who we are is what we do.
@AndreaPHoweAndrea P. Howe
#TrustTip 3: Contracts are good; trust is good. Trust + a short contract beats long contracts alone.
@CharlesHGreenCharles H. Green
#TrustTip 4: You can trust a broken watch to be right twice a day, but trust a 5-minute slow watch to tell you the time.
@AndreaPHoweAndrea P. Howe
#TrustTip 5: Myth: Trust is slow to build, fast to die. Truth: trust takes about as long to die as it took to create, e.g. Madoff.
@CharlesHGreenCharles H. Green
#TrustTip 6: Trust exists in that odd space between blind faith and statistical probability; it puts you at effect of another.
@AndreaPHoweAndrea P. Howe
#TrustTip 7: Are your people untrustworthy? Do you spy on them? What do you think is cause, and what is effect?
@CharlesHGreenCharles H. Green
#TrustTip 8: Trust enhances innovation: it allows people of different views to convert conflict into collaboration.
@AndreaPHoweAndrea P. Howe
#TrustTip 9: You can hire trusting people, and train people to be trustworthy; but the corporate culture holds veto power over both.
@CharlesHGreenCharles H. Green
#TrustTip 10: Half-truths don’t lead to half-trust
@AndreaPHoweAndrea P. Howe
#TrustTip 11: Trust is a relationship with another being. “Trusting yourself,” is not.
@CharlesHGreenCharles H. Green
#TrustTip 12: If someone trusts you, do you screw them? Why should you expect them to be any different?
@AndreaPHoweAndrea P. Howe
#TrustTip 13: Increased business trust reduces demand for lawyers and regulators.
@CharlesHGreenCharles H. Green
#TrustTip 14: All trust is personal; corporate trust is just accumulated interactions.
@AndreaPHoweAndrea P. Howe
#TrustTip 15: Doing the right thing is long-run profitable; but the profit is a byproduct, not a goal.
@CharlesHGreenCharles H. Green
#TrustTip 16: The sun is predictable; a man is reliable. Which are you?
@AndreaPHoweAndrea P. Howe
#TrustTip 17: You get the right answer = you’re lucky. I get it = I’m smart. You agree with me = you’re wise.
@CharlesHGreenCharles H. Green
#TrustTip 18: Mind readers exist only in carnivals; in business, tell people what you mean.
@AndreaPHoweAndrea P. Howe
#TrustTip 19: Intent without action seems insincere: action without intent feels mechanical.
@CharlesHGreenCharles H. Green
#TrustTip 20: I trust my dog with my life–but not with my sandwich
@AndreaPHoweAndrea P. Howe
#TrustTip 21: Defining the problem is not worth very much unless the other party agrees with your definition
@CharlesHGreenCharles H. Green
#TrustTip 22: Robinson Crusoe had no need for trust–at least not before Friday.
@AndreaPHoweAndrea Howe
#TrustTip 23: Only on TV quiz shows do you win by blurting the answer before listening fully.
@CharlesHGreenCharles H. Green
#TrustTip 24: You can’t make somebody trust you; but you can make yourself more trustworthy
@AndreaPHoweAndrea Howe
#TrustTip 25: Being brutally honest: what brutes do when they try to tell the truth.