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Start 2021 with a (Better) New Years ResolutionJanuary 5, 2021 - 10:39 am
Fourteen years ago I wrote the following thoughts on New Years resolutions. It feels even more relevant this year, as we breathe a collective sigh of relief that 2020 is finally over. Apologies to those who have read it year after year – though I suspect some of you won’t mind seeing it anew. Happy […]
The 80/20 rule for Virtual Relationships (Part IV): Double-Down and Ramp Up the Rational Trust BuildersDecember 17, 2020 - 7:30 am
The initial post of this blog series introduced what we called the (new) 80/20 rule for virtual relationships, warning that focusing too much on the “virtual” part of “virtual relationships” could lead to missed opportunities and damaging long-term consequences. In that post, we pointed out that relationship-building and selling aren’t really different these days, in […]