More Women, Smarter Teams

The title says it all: to help teams perform better, add more women.  An intriguing research project highlighted in the June 2011 issue of the Harvard Business Review by Anita…

I’m Sorry IF I Upset You

Don’t you hate the “IF” in that phrase? It’s like the canned, fake apologies we receive from call center employees reading from a script. Yet we hear “I’m sorry if…