ABOUT OUR
mini workshops
Big impact
SMALL TIME COMMITMENT
Our mini-workshops deliver powerful trust-building insights in focused, interactive sessions designed to fit your schedule.
Mini-workshops are shorter, virtual sessions that help you reach audiences with targeted trust content. Whether you’re looking to challenge people to think differently, promote a common vocabulary, or reinforce your case for change, these one- to two-hour sessions offer an alternative learning approach that’s both flexible and impactful.
Each mini-workshop is interactive and tailored to suit your business and your needs, thoughtfully positioned to support your organizational goals.
They’re perfect for:
- Introducing trust concepts to large audiences
- Supporting and sustaining larger training initiatives
- Providing practical tools for specific trust challenges
- Energizing your change agents with fresh perspectives
Our mini workshops
Understand what makes you trustworthy—and how to leverage it
The Trust Equation breaks down trustworthiness into four measurable components: Credibility, Reliability, Intimacy, and Self-Orientation. This mini-workshop helps participants understand their approach to building trust and identify specific ways to accelerate it in their professional relationships.
Ideal for: All professionals seeking to understand and improve their personal trustworthiness; teams looking to develop a common vocabulary around trust; new hires being introduced to your organization’s trust culture.
In this session, participants will:
- Identify and discuss real benefits of deeper trust relationships in their work
- Learn about the Trust Equation and how each of its four variables is applied
- Explore specific ways to accelerate trust through exercises and reflection
- Create an action plan to leverage their strengths and close key trustworthiness gaps in an important professional relationship
Earn the right to be right in day-to-day interactions
Being influential isn’t about being right—it’s about being trusted enough that others want to hear what you have to say. This mini-workshop explores the dynamics of influence in professional relationships and provides practical tools for becoming more effective in everyday interactions.
Ideal for: Individual contributors seeking to expand their influence; managers learning to lead without formal authority; professionals who need to influence across organizational boundaries.
In this session, participants will:
- Explore how to apply the dynamics of influence to achieve results
- Learn how to draw stakeholders out and earn the right to be right
- Deepen skills used to build trust during interactions through exercises and reflection
- Build on their action plan to deepen trust in an important professional relationship
Get comfortable being uncomfortable—and create breakthroughs
The most powerful trust moments often require personal risk. This mini-workshop introduces participants to Name It and Claim It, a practical tool for raising difficult conversations, and explores the Four Trust Principles that act as guideposts for trust-building behavior.
Ideal for: Leaders who need to navigate difficult conversations; professionals avoiding necessary but uncomfortable discussions; teams working to scale trust behaviors across the organization.
In this session, participants will:
- Learn the importance of personal risk-taking to create trust
- Master the Name It and Claim It tool for raising difficult conversations
- Explore the Four Trust Principles that guide trustworthy behavior and help scale trust
- Create an action plan to take more personal risk in building trust
Align selling with relationship-building for better results
Trust-based selling isn’t about aggressive tactics or guaranteed closes. It’s about focusing on helping rather than selling, understanding client needs, and approaching business development in an open and transparent way. This approach improves all key sales metrics—from win rates to price resistance—by making trust the foundation of your sales process.
Ideal for: Business developers and account managers; professionals in formal sales roles; consultants and advisors who need to expand business with existing clients.
In this session, participants will:
- Explore core trust concepts applied to specific business development challenges
- Learn principles and skills that align selling with client relationship nurturing
- Identify business development activities that build trust through exercises and reflection
- Create an action plan to develop business with trust
Transform your relationship with selling by focusing on service
Most professionals realize that selling to current customers is the most accessible and profitable way to sell. Yet for many, asking current customers for new work feels decidedly unprofessional. This mini-workshop reconciles that tension by reframing business development as client service—because you cannot do good for the client if you don’t share the opportunities for improvement you see.
Ideal for: Project managers and front-line consultants not in formal sales roles; professionals who excel at delivery but struggle with selling; anyone who views selling as incompatible with their professional identity.
In this session, participants will:
- Shift their mindset to view and engage in business development in new ways
- Reconcile the role of selling with superior delivery and strong client relationships
- Learn three specific techniques: Listen Masterfully, Use Caveats, Ask Permission
- Identify more opportunities for increasing sales with existing clients
Elevate your value beyond technical expertise
Being a trusted expert means clients come to you for your knowledge. Being a Trusted Advisor means they come to you for guidance on their most critical issues. This mini-workshop explores the four levels of trust relationships and provides concrete tools to help you move up the trust ladder—from subject matter expert to true Trusted Advisor.
Ideal for: Technical professionals seeking to deepen client relationships; consultants and advisors who want to expand their influence; anyone looking to establish themselves as a trusted source of guidance beyond their core expertise.
In this session, participants will:
- Review the trust “ladder” and distinguish between responsive and proactive relationships
- Understand the Trust Equation with a deep dive on Intimacy and Self-Orientation
- Master three essential trust-building skills: Listen Masterfully, Ask Open Questions, Use Caveats
- Identify opportunities to expand influence with existing clients
Trust Repair Process Mini-Workshop
Master the Art of Trust Recovery
Trust repair isn’t about damage control or defensive apologizing. It’s about recognizing failures quickly, responding with accountability and urgency, and converting service breakdowns into relationship-strengthening moments. This systematic approach transforms how organizations handle inevitable mistakes—turning potential detractors into advocates through transparent, client-centered recovery.
Ideal for: Client-facing professionals managing complex service relationships; account executives and delivery leads; managed services teams; practice directors responsible for long-term client retention.
In this session, participants will:
- Master the 6-step REPAIR framework for systematic trust recovery across all failure severity levels
- Practice trust recovery through real scenario simulations under time pressure
- Develop practice-area-specific protocols for common trust violations in their work
- Create immediate action plans for current client situations requiring trust repair
WHAT TO EXPECT
Every mini-workshop is:
Interactive and engaging
We don’t just talk at you. Each session includes exercises where participants apply concepts to their own real-life situations.
Immediately applicable
You’ll walk away with specific actions you can implement right away, not just theory.
Tailored to your needs
While we have core content for each topic, every session is customized to address your specific business challenges and organizational context.
Focused on real results
Participants work on actual professional relationships where they want to build trust, creating personal action plans they can use immediately.
How We Deliver
Our mini-workshops are delivered virtually in sessions ranging from 45 to 120 minutes, depending on your needs and objectives. We can deliver to groups large or small, making them an ideal way to reach broad audiences or provide targeted support for specific teams.
These sessions work beautifully as:
- Standalone introductions to trust concepts
- Launch events for larger initiatives
- Sustaining activities after workshops
- Regular “booster shots” for your teams
- Support for your internal change agents
Why Mini-Workshops?
Sometimes you need depth—the kind of learning that comes from a full-day workshop or multi-session program. But sometimes you need focused impact that respects everyone’s time and budget constraints.
Mini-workshops give you a way to:
- Introduce trust concepts efficiently to large audiences
- Provide ongoing reinforcement of core principles
- Address specific trust challenges as they arise
- Keep trust top-of-mind across your organization
- Build momentum for larger trust initiatives
Think of them as trust-building tools that fit into the flow of your business rather than requiring you to stop everything for learning.
Ready to get started? Let’s talk.
Curious about which mini-workshop would benefit your team? We’d love to have a conversation about your goals and challenges.
We’re easy to reach and always happy to explore how we can help.