Why Value Propositions are Overrated
The usual B2B idea of a value proposition is rooted in economics; but psychology is more relevant.
Random Acts of Kindness
There are very good deeds done, we just don't often take time to note them.
Do We Learn From Our Mistakes? Or Not?
Data suggest that we don't learn from our mistakes. But it's tough to interpret that data...
Applying Business Best Practices to Relationships
Some business "best practices" are based on non-human forms, and turn out to be destructive when applied to people.
Trust Reader Volume 1
Greetings. Competitive Disadvantage: New Sales Strategies for New Business Models is the first article in a series of ebooks I'm releasing called The Trust Reader. The Trust Reader will be…
The Trust Reader Volume 1
Greetings. Competitive Disadvantage: New Sales Strategies for New Business Models is the first article in a series of ebooks I'm releasing called The Trust Reader. The Trust Reader will be…
Trust and New Media: Request for Favorite Stories
New social media offer a chance to radically increase trust; but also to destroy it
The Problem with B-Schools is the Problem with Business
Business education needs reforming, but how? Not at the edges, but at the core--strategy.
Jack Welch Renounces Increasing Shareholder Value: Pigs Fly
First it was Saul on the road to Damascus. More recently, it was Alan Greenspan. Yesterday, Jack Welch seems to have had a conversion. Speaking with the Financial Times, Welch…
Oprah and Two Trust Tests
Oprah's article on trust contains a test on trusting; we provide one on trustworthiness.