15 Ways to Build Trust…Fast!
In case you missed it, here’s your opportunity to get a copy of our latest eBook, “15 Ways to Build Trust … Fast!” It’s the first in the new Fieldbook…
Trusting Delta
From Delta Airline’s Website, Delta’s Force for Global Good "Delta is firmly committed to our environment, safety, and social responsibility. We demonstrate these commitments in hundreds of ways throughout the…
The Great Twitter Debate: She Said, He Said
My co-author Andrea Howe (@andreaphowe) and I (@charleshgreen) are both on Twitter. We have rather different ideas about it, however. We talked about our differing perspectives the other day, and…
Books We Trust: Drive by Dan Pink
Daniel H. Pink talks to us about Drive: The Surprising Truth About What Motivates Us, his recent and highly successful book. The Drive Behind “Drive” Charles Green: In the dedication…
3 Minutes to Create a Great Impression
It was five months ago, but I remember it like yesterday. I had given a speech for an important Fortune 500 client. The event had about 300 attendees, and I…
Speech-to-Text: My Killer Apps Part 2
I never liked podcasts. I can read five times faster than I can listen to someone talk; thank god for transcripts. And while I type over 100 words per minute,…
Still Afraid of the Sales Monster Under the Bed?
I was still afraid of the Sales Monster Under the Bed when I was 32. I was 6 years into my career in management consulting. It was becoming clear that…
Books We Trust: Selling to Big Companies
The first thing that struck me about Jill Konrath’s best-selling book Selling to Big Companies was the voice. It is plain-spoken, direct, commonsensical, no-BS. And it is completely guileless. When…
Trust, Innovation and Minimalist Management: Ross Smith Redux
Ross Smith of Microsoft is a pioneer in applying trust to real-world management issues—particularly creativity, innovation and employee engagement. I first interviewed him in the inaugural issue of Trust Quotes,…
How I Quit Smoking
I smoked cigarettes until I was in my mid-forties. I smoked pretty heavily--more than two packs a day--and had done so pretty much forever (despite running the Montreal Marathon back…