Conversations with a Spambot
You know about spam. Though unless you write a blog, you may not know that spam also affects blogs.]
Automated “spambots” search out blogs for key names, then enter a “comment.”
Some bloggers don’t allow comments, in part because of the hassle of constantly cleaning out their comment lists. I eliminated one entire posting called “seductive statistics,” because the title was attracting on average two fake postings a day, day in and day out. It takes time to clean the stables.
Last June I posted a piece called Trust, Politics and US Healthcare Policy. Probably because of the word “healthcare,” it occasionally attracts spam. As it did yesterday.
Every once in a while, this stuff just pisses me off. This time, I clicked on the spammer’s link, and found a “click here for online customer service.”
So I did.
Here’s the resultant dialogue. Hang on for the punch line.
You are now speaking with Daphne of Customer Service.
Charles Green: Why do you use spambot advertising?
Charles Green: You’re filling up my blog comments page.
Daphne: Hello, this is Daphne of Online Customer Care. How may I assist you?
Charles Green: It is annoying, time consuming, and very tasteless
Charles Green: Whoever there makes the decision to send spam to people’s blogs should be made aware of what a boorish, tasteless form of business they are engaging in
Charles Green: Daphne, please pass on the message
Charles Green: Just so you know what I’m talking about, I publish a serious blog about business. One of my postings was about "Trust, Politics and US Healthcare Policy." And what do I get as a comment? A spambot advertisement from you people. Daphne do you feel good personally working for people who decide to use such slimeball tactics? I can’t imagine you do.
Charles Green: Do you like getting robo-calls at dinnertime from mortgage companies? That’s exactly what you folks are doing to me.
Daphne: We are a legitimate company and we operate in compliance with existing federal laws, all medicines provided are obtained from legitimate pharmaceutical wholesalers, or in some cases directly from the US manufacturer. Rest assured our company is committed to meeting and exceeding all government regulations covering this online health care provision.
Charles Green: Daphne don’t give me that "comply with government regulations" crap. That just says what you do hasn’t been made illegal. That doesn’t mean it isn’t disgusting, vile and will eventually be made illegal if enough scumbuckets like your company don’t behave like responsible marketers.
Daphne: Charles, I do apologize for this inconvenience. We are customer support here and we only handle customer related issues.
Charles Green: Daphne, it’s not personal. I know it’s not you doing it, and you have no need to apologize. But please know what it’s doing to your reputation, and pass it on.
Daphne: Charles, we are customer support team for many online companies. Please be so kind and be more specific in order for us to be able to assist you.
Charles Green: Are you kidding? Tramadolhd.com is the one I’m responding to. They send out spambots to legitimate blogs like mine, doing the equivalent of junk mail and email spam. It’s disgusting. That’s what I’m complaining about. Pass it on please to those folks.
Daphne: Charles, You want to be unsubscribed right? May I have your email address, please?
This does not feel like a conversation….not even an e-conversation, not much inquiry to say the least. I can relate with some of this: " How can I help!…I don’t need help…Let me try anyway"