25 Warning Signs You Have a Low-Trust Organization: Part 3 of 5
Low-trust organizations can be spotted in many ways. This is third in a series of five. In this one, we explore warning signs from leadership. Previous and future posts address…
25 Warning Signs You Have a Low-Trust Organization: Part 1 of 5
Low-trust organizations are petri dishes for low growth, profitability, and ultimately survival. Yet the signals are easy to ignore. The canaries in the low-trust coal mine fall into five groups:…
Disclosure Is Not Transparency
Most people see transparency as a good thing, and disclosure an obvious way to get there. Often, we don't distinguish between them. But they’re not the same thing. And confusing…
Books We Trust: The Decision to Trust by Bob Hurley
This is the eighth in a series called Books We Trust. The Decision to Trust is one of the best books written in recent years on trust; it is a…
Killer Apps 2.1 – Voice to Text on Your Computer
I wrote on my last post about how Siri on the iPhone was just the tip of the iceberg for speech-to-text software. Fine and good, but what about voice-2-text on…
Killer Apps 2.0: Siri is Just the Teaser
Last summer I wrote about how speech-to-text software may be a killer app. At the time, I mentioned the rumor about what was to become Siri, the “talk to me”…
The Twelve Steps of Business Relationships
Rarely will you see someone fail in business who has thoroughly followed these simple suggestions. Those who do fail are typically people who are incapable of being honest – with…
There Are Two Kinds of People In This World…
In a piece called Late Bloomers, Malcolm Gladwell describes writer Ben Fountain, who wandered for decades doing research before he became an overnight sensation. By contrast, some writers (Melville, T.…
The 4-Minute Mile of Personal Change
Most of us know that a life of resentment is a life wasted. But how fast can a human being recover from grief, betrayal, anger? Is there a four-minute mile…
Lying is to Trust as Kryptonite is to Superman
That may sound self-evident. But lying isn’t the only way to kill trust. It’s useful to review the bidding, in order to realize just how potent lying is. Then too,…