Flo and Progressive Insurance – How Not to Do Trust Recovery
How does a nice gal like Flo end up in a nasty fix like this? Flo is Progressive Insurance's TV fictional character. Flo's twitter handle (come on, you knew Flo has to…
Truth In Talking: Calling Things By the Right Name
I’m going to quote Confucius, something I’d never have done were it not for TAA friend Shaula Evans: "A superior man, in regard to what he does not know, shows…
Chris Brogan, Meet Jack Hubbard
Superficially, they couldn’t be more different. One is old (and old school), one isn’t. One is in middle market banking, one in social media. Tie, open collar. Midwest, East. I…
Trusting Delta
From Delta Airline’s Website, Delta’s Force for Global Good "Delta is firmly committed to our environment, safety, and social responsibility. We demonstrate these commitments in hundreds of ways throughout the…
Real People, Real Trust: How One Account Executive Stands Apart
Ralph Catillo is an Account Executive with Gallagher Benefit Services, one of the largest employee benefit agencies in the northeast region of the United States. Read Ralph’s no-holds-barred replies to…
Think Before Sending
What would you do? That’s what my daughter’s 8th grade class was asked last year. The subject: texting secrets. One girl had texted to a friend another friend’s embarrassing secret.…