Download this article as a .pdf
Recent Blog Posts
- 20 Years of Trust: What Has ChangedFebruary 2, 2021 - 5:39 pm
It’s been 20 years since the release of The Trusted Advisor. As we began the process of creating the 20th Anniversary Edition, we dived into deep reflection on how building trust has changed over the last two decades. Surely it had to be vast… when the first book was released many people didn’t have an […]
- Start 2021 with a (Better) New Years ResolutionJanuary 5, 2021 - 10:39 am
Fourteen years ago I wrote the following thoughts on New Years resolutions. It feels even more relevant this year, as we breathe a collective sigh of relief that 2020 is finally over. Apologies to those who have read it year after year – though I suspect some of you won’t mind seeing it anew. Happy […]