Trust Matters Blog

Applying Metrics to Immeasurable Services (Episode 39) Trust Matters,The Podcast

May 5, 2020/0 Comments/in business development, Client/Customer Relationships, Improving Client Relationships, Leadership Skills, Podcast, Trust Principles /by Noelle Mykolenko

Podcast: Embed

Subscribe to TrustMatters, The Podcast RSS

Welcome to the newest episode of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates and co-author of The Trusted Advisor.

A solo consultant writes in with this dilemma: “My core services are on the ‘softer’ side – I help clients develop better internal interactions by focusing on the corporate environment and culture. The problem that arises in my area of work is, how do you demonstrate concrete, quantitative results? I’m being asked questions by clients such as, “How do you know it’s working?” and “Can you project how this program will drive revenue?” I’m realizing I don’t have great answers. Any thoughts?”

Do you want to send your questions to Charlie & Trust Matters, The Podcast?

We’ll answer almost ANY question about confusing, complicated or awkward business situations with clients, management, and colleagues. Email us: [email protected]

0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply Cancel reply

Explore the Trusted Advisor Ebooks Library

The stakes are high when you are dealing with C-level executives, and the challenges of
selling to the executive level are unique. Discomfort, fear, and a need to make the sale at all costs are all common experiences, and all impede your ability to lead with trust. Set yourself apart from others competing for executives' attention with How to Sell to the C-Suite.

Building trust is an ongoing journey, and, like any journey, it is best taken with preparation and the skills and tools we need not only to survive, but to thrive along the way. Use this survival kit, chockablock with how-to's, practical tips and successful trust-building ideas to take stock of where you've been and plan what you need to build trust that thrives. Trust Relationship Survival Kit.

Riding the Shark – Conquering Fear in Selling. Check out our eBook, loaded with insights and action steps on how to get back in the selling water, without fear.

Recent Blog Posts

The Truth about Sales Rejection: It’s Not about YouNovember 20, 2024 - 1:35 pm
According to a recent Braintrust study on B2B selling, only 33% of sales reps consistently hit their targets. Whether that data point reflects inaccurate goalsetting or a need for upskilling, that’s a lot of rejection. Losing a sale is a challenge that sits squarely at the intersection of business revenue and personal psychology. While it […]
Establishing Trust by Mastering the Art of ListeningAugust 27, 2024 - 9:00 am
We often think of establishing trust in business relationships in sales-related roles. For instance, if I have a product or service, I will tell you how my industry knowledge and credentials will make it clear I am the person you should buy from. In short, you can trust me. I know everything there is to […]