Interview with Sy Sternberg of NY Life regarding the principles of trust in the business of life insurance.
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Entries by trustwp
Interview with Rich Sternhell, retired exec of Towers Perrin, now Towers Watson
Recent Blog Posts
- Trust Matters, The Podcast: How to Handle an Angry Client (Episode 18)February 19, 2019 - 7:11 am
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- When Your Client Gets In Your FaceFebruary 11, 2019 - 10:06 am
What do you do when your client gets angry at you, upset with you, in your face? In truth, most clients don’t actually yell at you. But of course you can tell when they’re upset. Maybe we even project a little bit, and imagine the horrors of what they might actually be thinking, regardless of […]