We often see measurement as a necessary handmaiden of management; but in some ways, they may be in conflict.
Author Archive for: Rich Sternhell
About Rich Sternhell
Rich Sternhell retired from Towers Watson as a Managing Principal after a career of more than 30 years and is now an independent consultant.
Entries by Rich Sternhell
Our response to the CNBC all-star panel convened July 26 to talk about restoring confidence in business.
An expert panel on improving confidence in business doesn’t improve confidence in its assessment.
Recent Blog Posts
- Selling Trust into the Sales Process (Episode 40) Trust Matters,The PodcastJune 9, 2020 - 8:07 am
Podcast: EmbedSubscribe to TrustMatters, The Podcast Android | RSSWelcome to the newest episode of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates, and co-author of The Trusted Advisor. Jennifer from a Telecommunications company writes in and […]
- Trustworthiness and TeamsJune 8, 2020 - 11:29 am
This post was co-authored by Sandy Styer and Noelle Mykolenko. Trust is paramount to collaboration. In a team setting, we are called on to build trust with multiple people at once. This adds complexity because any action we take to create trust with one person may be closely viewed (and interpreted) by others with whom […]