We often see measurement as a necessary handmaiden of management; but in some ways, they may be in conflict.
Author Archive for: Rich Sternhell
About Rich Sternhell
Rich Sternhell retired from Towers Watson as a Managing Principal after a career of more than 30 years and is now an independent consultant.
Entries by Rich Sternhell
Our response to the CNBC all-star panel convened July 26 to talk about restoring confidence in business.
An expert panel on improving confidence in business doesn’t improve confidence in its assessment.
Recent Blog Posts
- The 80/20 rule for Virtual Relationships (Part I): Beware the Seductive View That “It’s Different Now”September 23, 2020 - 5:51 pm
This post was co-authored by Andrea P. Howe and Noelle Mykolenko. Virtual, virtual, virtual. It’s all the rage now. Virtual meetings. Virtual teams. Virtual selling. There is no shortage of Google results boasting “11 Tips,” “5 Ways,” and “The One Thing You Need to Know.” Sales and relationship training providers are quick to tell you […]
- Selling Trust into the Sales Process (Episode 40) Trust Matters,The PodcastJune 9, 2020 - 8:07 am
Podcast: EmbedSubscribe to TrustMatters, The Podcast Android | RSSWelcome to the newest episode of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates, and co-author of The Trusted Advisor. Jennifer from a Telecommunications company writes in and […]