In the previous posts I discussed four ways in which rational trustworthiness, that is, the decision to be trustworthy because it is seen to pay off in the long run, breaks down. Today I’ll take a look at the last type of trust breakdown: the dominant strategy. In game theory a dominant strategy is one […]
Last week we talked about how rational trust, which is to say, being trustworthy because it can be shown that being trustworthy leads to more money or other benefits, can break down, either because a the person involved knew they wouldn’t be around for the long term, or because the reward for betraying a trust […]
The business case for being trustworthy is often extraordinarily pragmatic. Be trustworthy, and in the long run you’ll make more money. The case for this is grounded both in common sense, because people like to do business with those they can trust, and in game theory, which notes that while it’s rational to betray people […]
Alert! Approaching Deadline for Being a Trusted Advisor Workshop Early Registration. The next Being a Trusted Advisor Workshop is scheduled for May 24-25, 2011 in London, England. For our readers and fans in England, don’t miss this opportunity to see two dynamic presenters together for the first time, Julian Powe, Trusted Advisor Associate and accomplished […]
Charles Ferguson, the Oscar Winning director of Inside Job discusses how funding for economists influences their research and contributes to economics problems. The pull quote, which I’ll leave for you to find, would be about how many times he found economists writing something that was against the interests of their funding sources. Don Tennant speaks […]
Jessie Gruman asks what it means for your doctor to trust you. Seems straightforward, but it isn’t. Do we even know what trust means? Suzanne Bates discusses how one of her first bosses got the best ideas from his employees. See if you can spot how his technique was trust related and how it can […]
Stephen Shapiro writes about Ethos, Pathos and Logos: what Aristotle can teach you about sales. It all starts with trust. And, as an aside, Aristotle’s rhetorical triangle is still the best simple schema for writing an article, book or speech where you’re trying to convince someone of anything. CEO Richard Fain of Royal Caribbean talks […]
Richard Edelman reports his takeaways from the 2010 Edelman Trust Barometer, which found, in his words, “unprecedented skepticism”. Paul McCord comes to some conclusions about how to know if the masks we wear are ethical and which masks to wear. All of us, as the Bard said, are actors on a stage, but which roles […]
Peter Roche takes on the question of whether risk management destroys trust—and performance. Rajdeep Sardesai discusses the problem with trust in media – but in India! Improvisational acting and trust, what does one have to do with the other? More than you might think. Read Jaime Castillo at the American Counseling Association to find out […]
Best Articles on Trust for December 2010
Are trust-building conversations different for women? In at least one case, absolutely.September 17, 2019 - 6:00 amWe had a really interesting discussion in a team meeting the other day about a trust-building technique that we’ve been espousing for years (one that Charlie Green first wrote about in Trust-Based Selling in 2005 and has been a favorite of mine ever since he taught it to me). We talked about how that technique, when used […]
Should I Start Consulting Or Stay In-House? (Episode 28) Trust Matters, The PodcastSeptember 4, 2019 - 8:10 amPodcast: EmbedSubscribe to TrustMatters, The Podcast Android | RSS This is the newest of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates. An experienced B2B, technology Product Leader asks, “Should I break out and become a […]