Trust Tip Video: Say “I Don’t Know”

It’s one of the most common problems we all face in business – in sales, in customer relationships, in working with teams.  You’re in the hot seat, on the spot: someone asks you a tough question – and you’re really not sure of the answer.

What do you do?

That’s the subject of my Trust-Tip Video of the week.

My advice probably won’t surprise you – Say You Don’t Know. But you might not expect some of the reasons.

(If you have trouble seeing the video, click here)

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