This is the second in a series of ebooks I’m releasing called The Trust Reader. Each issue will feature a full-length article on trust-related issues, plus synopses and links to two other articles.
The Trust Reader will be published roughly every few months. Articles introduced here will be available thereafter on the trustedadvisor.com website, but you’ll see them here first.
In this issue, the featured article addresses a key question: Does Trust Really Take Time? Here’s why it’s key.
Purportedly, one of the great economic advantages of trust is the time it saves in the conduct of business. I make that claim, as does Steven H.R. Covey, Jr. Yet, the phrase "trust takes time" is routinely asserted by most businesspeople—including those who agree that trust takes time.
Well, does it or doesn’t it? The lead article answers that question, and is contained in its entirety in this issue.
The other two articles are:
Discounting, Price, Value and Psychology — a look at how buyers really think about money in buying. Worried about price cutting? Read this one.
Client Focus vs. Client Focus Lite — are you really client-focused? Or just faking it. Take a hard look in the mirror before you answer, and read this one.
Both these articles are abstracted in this issue, with links provided. All three articles will now join the permanent collection of trust-related articles on Trustedadvisor.com.
The Trust Reader series joins the Trust Matters Primer series—an occasional selection of the best from from the blog Trust Matters.Download the first edition of the Trust Reader here
Trusted Advisor Associates ebook Series on Trust
You can also find previous issues of the Trust Reader here, as well as copies of The Trust Matters Primer here:
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You can find previous articles published by Charles H. Green at http://trustedadvisor.com/cgreen.articles/
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