Trust Tip Video: The Single Biggest Sin in Sales

A lot of things can go wrong in sales – and often do. But there’s probably one thing that stands over all the other as the Ur-error of selling. This particular error is baked so deep into our behavior that you might call it the “original sin” of selling.

In this week’s Trust Tip video, I examine what that error is, and why it’s such an egregious mistake. Fortunately, the solution is not that hard – as long as you remember to use it.

If you like the Trust Tip Video series and you like our occasional eBooks, why not subscribe to make sure you get both? Every week we send you selected high-quality content.  To subscribe, click here, or go to http://bit.ly/trust-subscribe

Trust Tip Video: It Takes Two to Do the Trust Tango

Establishing a trust-based relationship has always been a two-way street. Like a good Argentinean Tango, there has to be a routine where risk and reciprocation are involved. What can you do to build a more trusting relationship? How do you know which role you play in the trust tango? When should you lead, and when should you follow?

In this week’s Trust Tip Video, we discuss the difference between trusting and being trusted. The two work together cohesively; there is no trust without risk and no trust-based relationship without a first step.

If you like the Trust Tip Video series, and you like our occasional eBooks, why not subscribe to make sure you get both? Every 2-4 weeks we’ll send you selected high-quality content. To subscribe, click here, or go to http://bit.ly/trust-subscribe

—————————————————————————

Many Trusted Advisor programs now offer CPE credits.  Please call Tracey DelCamp for more information at 856-981-5268–or drop us a note @ [email protected].

Trust Tip Video: Check Your Ego At the Door

What is it that differentiates the moments between when our advice is taken, and when it is not? What can we do to improve the odds of genuinely good advice being accepted without resorting to manipulation or psychological engineering?

In this week’s Trust Tip video, we explore what can be accomplished when we put our egos aside and work towards a unified goal.

If you like the Trust Tip Video series, and you like our occasional eBooks, why not subscribe to make sure you get both? Every 2-4 weeks we’ll send you selected high-quality content. To subscribe, click here, or go to http://bit.ly/trust-subscribe

—————————————————————————

Many Trusted Advisor programs now offer CPE credits.  Please call Tracey DelCamp for more information at 856-981-5268–or drop us a note @ [email protected].

Trust Tip Video: The Two Most Trust Destroying Words

What are the two most trust-destroying words? An interesting enough question by itself; but even more interesting is just why these two words carry such toxic power.

To learn both the words, and the source of their negative effect, listen to this week’s Trust Tips Video: The Two Most Trust-Destroying Words.

And for more information on this week’s Trust Tip Topic, you might also enjoy reading this blogpost.

If you like the Trust Tip Video series, and you like our occasional eBooks, why not subscribe to make sure you get both? Every 2-4 weeks we’ll send you selected high-quality content. To subscribe, click here, or go to http://bit.ly/trust-subscribe

—————————————————————————

Many Trusted Advisor programs now offer CPE credits.  Please call Tracey DelCamp for more information at 856-981-5268–or drop us a note @ [email protected].

Trust Tip Video: Trust Takes Time?

One of the more common sayings about trust is, “Trust takes time.” In fact, like several other truisms about trust, it’s far from true.

Moreover, the way we use that phrase–“trust takes time”–is often more by way of excuse than explanation.

To see why, listen to this week’s Trust Tips Video: Trust Takes Time? That’s a Cop-Out.

For more information on this week’s Trust Tip Topic, you might also enjoy reading Top Trust Myths: Trust Takes Time.

If you like the Trust Tip Video series, and you like our occasional eBooks, why not subscribe to make sure you get both? Every 2-4 weeks we’ll send you selected high-quality content. To subscribe, click here, or go to http://bit.ly/trust-subscribe

Trust Tip Video: Nobody Gives a Damn–Fortunately

On some level, we’re all insecure egomaniacs. We’re not happy unless people are paying attention to us. But at the same time, we get nervous when people pay too much attention to us.

Because we might not like what we think they might see.

All of which does a number on trusted personal relationships.

Did you know that the key to solving that problem lies with – Clark Gable?

To see why, listen to this week’s Trust TIps Video: Nobody Gives a Damn – Fortunately.

If you like the Trust Tip Video series, and you like our occasional eBooks, why not subscribe to make sure you get both? Every 2-4 weeks we’ll send you selected high-quality content. To subscribe, click here, or go to http://bit.ly/trust-subscribe

Trust Tip Video: The Four Most Trust Creating Words

Building trust can be as easy as saying four simple words: Tell Me More, Please.

When you ask a client or colleague to tell you more–you are acknowledging that you are listening to them, and more importantly, that you care what they have to say. This small action creates big waves when it comes to creating trust.

That’s what this week’s Trust Tip video is about: Creating Trust with 4 Easy Words.

If you like the Trust Tip Video series, and you like our occasional eBooks, why not subscribe to make sure you get both? Every 2-4 weeks we’ll send you selected high-quality content. To subscribe, click here, or go to http://bit.ly/trust-subscribe

—————————————————————————

Many Trusted Advisor programs now offer CPE credits.  Please call Tracey DelCamp for more information at 856-981-5268–or drop us a note @ [email protected].

Trust Tip Video: Managing Blame and Responsibility

Blaming other people is generally recognized as bad behavior. Not much disagreement there.

But the flip side of avoiding responsibility is – trying to take responsibility that doesn’t belong to you – is equally ugly. We know it by names like “control freaks,” “micro-managers,” or just plain obsessively neurotic people.

That’s what this week’s Trust Tip video is about: Managing Blame and Responsibility.

For more on the subject of blame and responsibility, you might enjoy reading “A Tendency to Blame and an Inability to Confront.”

If you like the Trust Tip Video series, and you like our occasional eBooks, why not subscribe to make sure you get both? Every 2-4 weeks we’ll send you selected high-quality content. To subscribe, click here, or go to http://bit.ly/trust-subscribe

—————————————————————————

Many Trusted Advisor programs now offer CPE credits.  Please call Tracey DelCamp for more information at 856-981-5268–or drop us a note @ [email protected].

Trust Tip Video: Truth is More Than Not Lying

We all think lying is bad. Pretty much, mostly, usually. We think of lying as saying something that is not true. But not saying something that is true can get us in even more trouble.

We underestimate the power of truth-telling.

That’s what this week’s Trust Tip video is about.

For more on the subject of truth-telling, lies and untold truths, you might enjoy reading Truth, Lies and Unicorns.

If you like the Trust Tip Video series, and you like our occasional eBooks, why not subscribe to make sure you get both? Every 2-4 weeks we’ll send you selected high-quality content. To subscribe, click here, or go to http://bit.ly/trust-subscribe

___________________________________________________

Many Trusted Advisor programs now offer CPE credits.  Please call Tracey DelCamp for more information at 856-981-5268–or drop us a note @ [email protected].

Trust Tip Video: Be Yourself, Everyone Else is Taken

We all spend an awful lot of time, money and effort trying to convince others of our attributes. We want them to see us as we imagine that we want to be seen.

We underestimate the power of doing exactly the opposite – letting people see us just as we are.

That’s what this week’s Trust Tip video is about.

For more on the general subject of authenticity and honesty, look at Trust, Honesty and Authenticity, a blogpost from two years ago.

If you like the Trust Tip Video series, and you like our occasional eBooks, why not subscribe to make sure you get both? Every 2-4 weeks we’ll send you selected high-quality content. To subscribe, click here, or go to http://bit.ly/trust-subscribe

———————————————————————————–

Many Trusted Advisor programs now offer CPE credits.  Please call Tracey DelCamp for more information at 856-981-5268–or drop us a note @ [email protected].