Entries by Charles H. Green

A (Better) New Year’s Resolution

Twelve years have passed since I first wrote the following thoughts on New Years resolutions. Frankly, it was good. And frankly I haven’t been able to write a better one. Next year, maybe (though, probably not). So, apologies to those who have read it year after year – though I suspect some of you won’t […]

The Disconnect Between Short-term Behaviors and Short-term Results

One of the most frequent trust questions I get is typically phrased as a dilemma: how can we establish trust-based long-term relationships in a culture that values short-term performance? But rarely have I had the question posed so clearly and sharply as in a recent discussion with an investment banker. Paraphrasing, he said: “Listen, I […]

The Single Biggest Thing an Advisor Can Do

Most of you reading this are advisors, in some form or another. That’s obvious if you’re a consultant, accountant, or lawyer. Also if you’re a financial planner, account manager, executive searcher, and certainly if you’re in sales. It’s less obviously, but equally, true if you’re in one of a thousand customer-facing roles with titles like […]