My Client is a Jerk: Three Keys to Transforming Relationships Gone Bad
If you think your client is a jerk…you may have it backwards.
Charles H. Green is founder and CEO of Trusted Advisor Associates LLC; read more about Charlie at http://trustedadvisor.com/cgreen/You can follow him on twitter @CharlesHGreen
If you think your client is a jerk…you may have it backwards.
Trust pays off even in commodity businesses like card processing.
Who do you trust when it comes to measuring trust?
I’m starting a blog carnival on the subject of trust, and wanted to make sure you were aware of it. As you may know, it’s a subject near and dear to my heart. I believe trust is an increasingly important element in a business world and a society that is becoming more dependent on connections, […]
What it means–and doesn’t mean–to be a trusted advisor?
trust pharma pharmaceutical
Pharma treats ethical issues differently; and it shows in customer relationships
In some industries we are inured to fraud; we shouldn’t take it.
Is business neutral with regard to the poor? Or is it anti-poor?
How we hold ourselves hostage, and destroy sales and relationships by so doing.
Part I of this blog described how over-emphasizing the trust-building factors in the Trust Equation without balancing your self-orientation can actually hurt your trustworthiness. It also identified many internal and external triggers that might increase self-orientation. In this post, we explore specific actions you can take to avoid over-playing your strengths. The Goldilocks Effect In […]
Playing to our strengths can be seductive. We all want to feel we are presenting our best selves, and that naturally leads us to emphasize those things at which we excel. It’s often how we define our professional roles, our careers, even ourselves. Too Much of a Good Thing Some modern psychometric tools are built […]