Bad Marketing 101: Trust Me!
by Charles H. Green on Friday, December 29, 2006 (post #43)
Trust me!
Those are perhaps the two most trust-destroying words you can say. But look how often they get said.
Try googling the phrase “to be your trusted advisor.” I got 31,300 results when I checked just now.
Here are a few:
Our commitment to you is to be your trusted advisor and mortgage partner for life. Click here to access our Finance Tools. Click here to get Pre-Approved...
Our experience and depth of knowledge qualifies Telcordia to be your "Trusted Advisor" when you need an expert's assistance
These florists blend their knowledge of flowers with an understanding of style to be your trusted advisor
And my personal favorite,
We have a unique understanding of your career needs and are uniquely positioned to be your trusted advisor.
Why does saying “trust me” accomplish the opposite? Because it violates social norms, and because it is self-contradictory.
Trust is personal—an outcome, not a come-on. On a first date, asking for either sex or for a very long-term relationship is likely to get you neither. “Trust me” is the business version—socially inappropriate, especially on the “first date” equivalent of the internet.
More importantly, “trusted advisor” is something you want others to say about you, not say it yourself. You can talk about it amongst yourselves, hope for it—but not proclaim it.
Saying you are, or want to be, someone’s trusted advisor, is like saying you are, or want to be, really humble.
But don't trust me on it...
Charles H. Green is founder and CEO of Trusted Advisor Associates; read more about Charlie at http://trustedadvisor.com/cgreen/
You can follow him on twitter @CharlesHGreen
posted in Trust in Leadership Development and Strategy, Trust-based Selling, Building Trusted Advisors








July 2009
Dating blogger said
http://www.datingpro.com/blog/
Thank you for a nice note) I think it's a stable law of contradiction that generally means that if you say "Trust me" people will think the opposite. If you don't ask for that, they'll think "Why not".
posted on Friday, December 29, 2006