Summary

Your success as a leader depends on your stakeholders’ trust. In this hands-on addition to the popular The Trusted Advisor, you’ll find answers to pervasive questions about trust and leadership—how to develop business with trust, nurture trust-based relationships, build and run a trustworthy organization, and develop your trust skill set. This workbook delivers practical tools, exercises, resources, and actionable lists for a range of interactions. The authors speak concretely about how to dramatically improve results in sales, relationship management, and organizational performance.

Put this fieldbook to work and you’ll be someone who earns trust quickly, consistently, and sustainably—in business and in life.