Being a Trusted Advisor: Walking the Talk
A TrustedAdvisor Program on Trust, Washington DC, Sept 28-29, 2010
Trust is a critical driver
for business.
Trust can be understood.
Trust can be modeled.
Most importantly,
trust can be learned.
Manage trust and unlock the key to success in business.
Who should attend?
- Client Relationship Managers
- Account Managers
- Business Developers
- Sales Managers
- Consultants
- Team Leaders
Why Should I Participate?
Our program will teach you how to increase trust anywhere, with anyone, anytime.
Don't miss this opportunity to increase your profitability through increasing your trustworthiness.
Find answers for these critical business questions:
Do your clients trust you as much as they should?
Does your approach to sales build or damage trust?
Can your internal team dynamic be improved by trust?
Do your employees trust their leadership as much as they should?
Being a Trusted Advisor Program Agenda
Day 1:
- Welcome, intros,
your first lesson about trust - Trust models and myths
- The Trust Equation and your individual Trust Temperament™
- Case study: The Travel Agent
- The key to influencing
- Live listening exercise:
your real-life client situation - Action planning
Day 2:
- Trust and risk management: putting hard truths on the table
- Reframing problems
- Trust based business development
- Applying trust principles in daily affairs
- Key learnings, action planning, closing
One-on-One Coaching (next 30 Days)
- Sessions with certified trust coaches for "just-in-time" help with your real client issues
- Victories, challenges, and actions
Register Now!
Program cost: $1850USD
In the event of something unexpected, your reservation is fully transferable.
For more info contact Tracey DelCamp at 1-856-981-5268
Program includes:
- 2 full classroom days
- Individual coaching session
- Your personalized Trust Temperament™ report
- An autographed copy of either "The Trusted Advisor" or "Trust Based Selling"
- Complimentary breakfast and lunch,
both days
"My team had a superb experience at your training. They definitely want it to be an integral part of our strategy to
take our game to the next level. Expect to hear more. It was a huge hit."—Program Sponsor, December 2009
How You Will Benefit
Here's what you'll get out of Being a Trusted Advisor: Walking the Talk
- Understand and be able to apply three models that are the foundation of all trusted relationships;
- Recognize the four essential elements of trust, and consistently boost your personal scores on each;
- Learn your own Trust Temperament™ and that of others, and identify specific ways to improve your trustworthiness ratings;
- Identify the two biggest pitfalls of trust creation and use specific strategies to overcome them;
- Have a practical checklist for diagnosing lack of trust, and a set of principles to guide improvement;
- Apply a socially acceptable way to deal with conflict and put hard truths on the table;
- Have a concrete action plan for improving trust in at least one of your key customer/client relationships;
- Learn how to increase trust anytime, anywhere, with anyone.
"One of the most impactful programs I've been part of"—Participant, December 2009
Program Design
Being a Trusted Advisor requires more than mastering a few behavioral tricks; it demands new mindsets as well as skill sets. To get at both, we use:
- Tons of examples, anecdotes, stories
- Role-playing—both realistic and using your own real examples (yes, we know you hate role-plays, and you know they are highly effective too!)
- Out-of-the-box experiential learning led by top-level instructors who deal on the spot with your own live, real situations—not just canned one-size-fits all videos or training scripts
- Customized caselets combined with real-life cases—your own.
And because we know that it takes more than a seminar for learning to stick, we include built-in reinforcement. Think of this as a program, not a class, where you are offered the structure and support you need to put your new mindsets and skill sets into practice.